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Last updated: 14.02.24

PLEASE READ THIS POLICY CAREFULLY FOR YOUR OWN BENEFIT

INTERPRETATION AND DEFINITIONS

INTERPRETATION:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS:

For the purposes of this policy:

Account: means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement)

Service: refers to this Website.

Website: refers to spinoloco.com.

You (referred to also as Users): means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GAMBLE RESPONSIBLY

While Your enjoyment is of utmost importance to Us, We strongly encourage You to gamble responsibly at all times. While Your enjoyment is of utmost importance to Us, We strongly encourage You to gamble responsibly at all times.

Gambling means for the majority of Our Users entertainment, fun and excitement. But We also know that for some gambling has negative side effects. Here at spinoloco We understand both sides and We always try to find ways to help those in need in order to lower the possibility of negative side effects. Gambling means for the majority of Our Users entertainment, fun and excitement. But We also know that for some gambling has negative side effects. Here at spinoloco We understand both sides and We always try to find ways to help those in need in order to lower the possibility of negative side effects.

We aim to encourage responsible gambling as well as promote the awareness of gambling addiction and ways to prevent it. To assist our Users in gambling responsibly, We ensure that all our staff receives appropriate training.We aim to encourage responsible gambling as well as promote the awareness of gambling addiction and ways to prevent it. To assist our Users in gambling responsibly, We ensure that all our staff receives appropriate training.

See below helpful hints for responsible gambling:

We recommend thinking about the following hints before gambling in order to ensure gambling stays fun for You and without any negative side effects.We recommend thinking about the following hints before gambling in order to ensure gambling stays fun for You and without any negative side effects.

SELF-EXCLUSION:

Should You require a break from online gambling, You can choose the option to self-exclude for whatever time You wish and feel secure. We will make sure to effectively bar You from playing on our website during such period. Self-Exclusion means that You exclude yourself, out of Your own choice, from accessing Our Services. Self-exclusion is aimed as a strong intervention tool when gambling becomes compulsive. If you wish to self-exclude yourself, please send an email to our support team at support@Spinoloco.com and give them a time span of Your choice for exclusion. Once Our support team receive Your email, they will immediately reach out to explain You all the implications of self-exclusion, future steps and any additional information or assistance needed. Remember that You may not request the lifting of Your self-exclusion before the end of the effective period for your own protection. During Self-Exclusion You are not allowed to create a new account and every attempt to create a new account shall be a violation of our Terms of Service and may result in Your permanent ban from our website. Your account will only be reopened if You contact us to request it after the self-exclusion period has expired.

MINOR PROTECTION AND UNDERAGE ACCESS:

Gambling under the age of 18 is illegal and We take Our responsibilities in this regard very seriously. Opening an account with Us is prohibited if You are a minor. We carry out routine identity checks for the purpose of age verification. Please note that anyone under the age of 18 years of age and found to be using the spinoloco website will have their account locked and the balance forfeited. We advise and encourage Users to prevent minors from accessing gambling websites, to avoid abuse, keep Your login data safe from any minors near You. You can find more information and tips on this subject by visiting the Family Online Safety Institute (www.fosi.org). In addition, We strongly recommend a filter program to avoid minors, especially children, to access any context on the internet. There are filtering systems allowing parents to regulate Internet access from their homes. Some of the best parental control software tools are Net Nanny (www.netnanny.com) and Cyber Patrol (www.cyberpatrol.com). You can also check https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

TAKING CONTROL

While most of Our Users gamble within their means, it can be more difficult for some. In order to take control, We would like You to bear in mind the following points:

  • Gambling is meant as a leisure activity and not as a way to make money
  • Do not play using the last of Your savings and avoid chasing losses
  • Keep track of the time You play and the money You spend on gambling
  • Use the deposit and wagering limit tools to help You control the spend
  • Make breaks between sessions and take cooling-off periods

It is smarter to not play when You are extremely stressed, depressed or under too much pressure. Also do not play when You are under the influence of medications, drugs or alcohol

If You feel You are losing control, You can always count on Our support and contact Us with no extra cost at [support@spinoloco.com]

We will provide You with knowledge and education about the risks of gambling in order to make sure You do not suffer from negative side effects. When a User mentions a possible gambling addiction while contacting the support team, We reserve the right to temporarily limit access to Your account or activate the self-exclusion option, allowing You to take a break in the game and take a break from the stakes. We warrant that We will preserve Your identity confidential from third parties, at all times.We will provide You with knowledge and education about the risks of gambling in order to make sure You do not suffer from negative side effects. When a User mentions a possible gambling addiction while contacting the support team, We reserve the right to temporarily limit access to Your account or activate the self-exclusion option, allowing You to take a break in the game and take a break from the stakes. We warrant that We will preserve Your identity confidential from third parties, at all times.

If Your habit shows signs of turning into a gambling problem, We strongly recommend that you contact one of the following organizations to seek specialized help free of charge:

Linha da VidaLinha da Vida

  • contact number: 1414

https://www.sns.gov.pt/noticias/2020/09/25/linha-vida-1414

(link)Jogo Responsável

  • contact numbers: 211332775 / 911884125

https://www.jogoresponsavel.pt

In addition, You can also find additional information about gambling addictions at:

[https://www.begambleaware.org/safer-gambling/] or even You can take a self-test at:

[https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/]

Also Gambling Therapy provides support and counselling for anyone adversely affected by gambling. Their site is available in many languages and can be visited at: [www.gamblingtherapy.org]

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www.spinoloco.com is owned and operated by Medial N.V., a company registered in Curacao with Company Number 156005 and with Registered Address at: Zuikertuintjeweg Z/N, Curacao

Medial N.V., is licensed and regulated by the Curacao Gaming Control Board (GCB) with Licence Number: OGL/2023/115/0092 Issued on 28/06/2024. Trust Service and Represented by https://igagroup.com

CHITIEN LTD, is a company organised under the laws of Cyprus with registration number HE 421174 and registered office address at Alekou Konstantinou 56, 2024 Strovolos, Nicosia, Cyprus, which provides paying agent services to MEDIAL N.V.

Access to online real money gaming sites is prohibited under some national laws. It is the responsibility of each individual player to ensure that they act in accordance with the applicable law when accessing this website.

Warning! Gambling can be addictive and is not suitable for solving financial problems. Please read our Responsible Gaming section carefully.

Spinoloco does not offer its services to residents of certain jurisdictions such as Aruba,Australia, Bonaire, France, Iran, Iraq, Spain, St Maarten, Statia, U.S.A. or the U.S.A. dependencies, United Kingdom, and to residents whose domestic regulations classify such services as prohibited.

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